Collecting personal information
Beautifulhouse may collect personal information from you including your name, address, age, date of birth, phone and other contact details, occupation, email address, merchandise information, method of payment and any other information you provide to us. Beautifulhouse may also collect transaction information relating to your purchases with Beautifulhouse and your preferences.
Why do we collect your personal information?
We collect personal information as detailed above, which we may use to:
- Process and complete transactions;
- respond to your questions;
- provide you with information about our products, services and offers;
- conduct loyalty programs; competitions and promotions;
- comply with any applicable legal obligations;
- improve our website, products, services and offers
We may also use personal information to customise our services, to provide relevant consumer information and to provide marketing and re-marketing communications across Beautifulhouse sites, properties, stores and marketing channels.
Use of your personal information
Beautifulhouse does not sell or trade any personal information collected. We may share personal information with our related corporations and service providers, contractors who help us provide services, and/or trading partners. We often need to share your information with companies who perform parts of our service delivery. This may include:
- Service providers e.g. IT service and software providers, systems administrators, mailing services, remarketing platforms, data analysis; and payment and order processors;
- Companies assisting Beautifulhouse with marketing and competitions;
- Regulatory authorities;
- Professional advisors; and
- Any other third party required by law.
Where we share your information, Beautifulhouse will ensure that these third parties protect your privacy in accordance with applicable laws.
Beautifulhouse may also publish some of your personal information on our website or social media pages where you have entered a competition or promotion run by Beautifulhouse.
Beautifulhouse may in turn receive unsolicited personal information about you from third parties or from you directly. For example, unsolicited information may come into our possession during the course of dealing with customer complaints or general enquiries. If it is clear to us that we should not have collected that information, Beautifulhouse will destroy or de-identify that information, provided it is lawful and reasonable to do so.
Disclosure of information outside the jurisdiction of collection
Beautifulhouse may disclose personal information outside of the jurisdiction from which it was collected.
Linking to Third-Party Websites
Our websites use “cookies” – small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our website and may be used in a variety of ways to enhance or personalise your online browsing and shopping experience. Cookies may eliminate the need to repeatedly enter the same information, enabling us to improve the content, reliability and functionality of our websites, evaluate the effectiveness of advertising on our websites, and track website usage patterns. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. You may experience a loss of functionality as a result of configuring your web browser not to accept cookies. If you do not wish to allow cookies then you may elect to disable cookies, using your browser settings.
Updates to this policy
Right of access and correction
You have the right to review, amend or delete your personal information that may be held by Beautifulhouse by making a request to our customer service team. We will take all reasonable steps to comply with the request, except where it is not possible for legal reasons. To protect your privacy and the privacy of others, we may need to verify your identity before we can give you access to, or change, your personal information.